This Privacy Policy explains how Pawfection Studio processes personal data in connection with its website and related grooming inquiries. It applies to visitors, prospective customers, and other individuals who contact the studio through the website or other listed channels.
We process personal data to respond to contact requests, arrange and manage grooming appointments, review pet details relevant to the requested service, provide pre-visit guidance, maintain website security, deliver technical functionality, and keep records needed for legal or operational purposes.
Personal data may be shared with service providers that support website hosting, technical delivery, security, or message handling. These recipients process data only for the assigned purpose and under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other competent bodies when required by applicable law, a binding order, or a lawful request. We may also disclose information where necessary to establish, exercise, or defend legal claims.
When you submit an inquiry or booking request, we may process your name, email address, phone number if provided, inquiry message, requested grooming service, and pet details included with the request. We also process limited technical data such as server request metadata and browser or device information needed for security, delivery, and basic site operation.
We receive personal data from contact form submissions, email, phone calls, and pre-visit consultation messages. Technical data is collected through the website and server environment when the site is accessed or used.
Essential cookies support core site operation, such as page delivery and form handling. Preference cookies remember privacy choices. We do not confirm the use of analytics or marketing cookies on this website.
We use only essential cookies and cookies that store privacy preferences. Browser settings can be used to block or delete cookies, although essential functions may be affected if cookies are disabled.
Depending on the circumstances, you may request access to your data, correction of inaccurate information, deletion where permitted, restriction of processing, or objection to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.
To exercise your rights, provide enough information to identify the relevant request and the data concerned. We may ask for additional details to verify identity and to process the request securely. If a request cannot be fully granted, we will explain the legal or practical reason where appropriate.
We keep personal data only for as long as needed for the purpose for which it was collected, including handling inquiries, managing appointments, maintaining records, resolving disputes, and meeting legal obligations. When data is no longer needed, it is deleted or anonymized according to our retention practice and applicable law.
When this policy is updated, the revised version will apply from the stated effective date. Material changes may be communicated through the website or by another appropriate channel where this is reasonably necessary.
Pawfection Studio acts as controller for the personal data processed through this website. Processing is based on the need to respond to inquiries, manage appointments, maintain security, comply with legal obligations, and operate the website in a limited and proportionate manner.
Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, where relevant, related cross-border processing.
Where GDPR applies, you may have rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent where processing relies on consent. You may also lodge a complaint with the competent supervisory authority if you consider that processing does not comply with applicable law.
Use the listed channels for privacy questions, rights requests, or policy-related correspondence.
